


Ego Blindness: What Wells Fargo is Teaching Us About Leadership Accountability
Share this article: As an objective observer—coach—to my clients, I try to avoid expressing my opinion. As a facilitator, my role is to get my clients, the employees and the leaders to come up with their own solutions. In a session that I recently did on the...
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Flight 1549
It is in times of chaos, confusion, and crisis that you need to stick to your plan and remind everyone about its existence and their roles. When employees see that you are confident, you know what you are doing, and you have in end-state in mind, as defined by the plan and the budget, they will naturally calm down and support you.

Vacation Planning – A Model for Business and Success
Share this article: How to build a culture of foresighted planning. While you are sitting there daydreaming about your next vacation, let me borrow the use of your vivid imagination for a few minutes. It’s mid-July and you just decided that you and your...