Share this article: Accountability is a two-way street. “If you wish to reuse your towels, hang them up. Thanks for helping us conserve water and save our planet.” Have you seen a similar notice at a hotel you’ve stayed at? As a road warrior, it seems...
Share this article:“I want it all!” or “I want more!” “I am in control!” “I am better than you!” “I have no flaws!” “Not in my backyard.” “I have complete power over you!” “Do what I say and ignore what I do!” “You cannot get away with that!” “Your piece is bigger...
Share this article: “We are a company that practices transparency.” “I am transparent!” I frequently hear statements like these in company advertisements and from individuals running for public office. However, like the labels of ethical and integrity,...
Share this article:Another method for engaging employees is to hold professionally facilitated town hall meetings and focus groups. These well-organized and timely sessions are designed to get employees to open up and more importantly to listen to messages you need...
Share this article: When a person does not have to face the consequences of their actions and behaviors, you have the conditions where accountability does not exist. Roger Fails to Do What He Commits to Do Melissa faced a real challenge with her new employee...
Share this article: As an objective observer—coach—to my clients, I try to avoid expressing my opinion. As a facilitator, my role is to get my clients, the employees and the leaders to come up with their own solutions. In a session that I recently did on the...
