Share this article:Another method for engaging employees is to hold professionally facilitated town hall meetings and focus groups. These well-organized and timely sessions are designed to get employees to open up and more importantly to listen to messages you need...
Share this article: We are all in the information business and we are only as good as the products we supply to our customers and clients. Think about the last time you dined at a full-service restaurant. Recalling the person who waited on you, answer...
Share this article: Why trust is almost non-existent in the workplace. The issue of trust crops up in nearly every presentation I give on leadership. The leader’s concerns commonly are, “I feel like I cannot trust my employee,” or “My employee doesn’t seem to trust...
The good leader never tells people, “I am transparent.” The only way that you can earn this designation and honor is to show that you are transparent in what you do and say. The good leader lets others decide for themselves if he or she practices transparency.
Share this article: A colleague looked unhappy, so I asked, “What’s wrong?” Leslie responded, “I am dismayed by what is happening in the political arena. Bickering. Fear. Espousing ideology instead of acting. And the real news seems mostly about the President’s...
Share this article:You can tell if a team has an attitude of interdependence by the following hallmarks. When your group is truly interdependent, every employee on the team adopts these attitudes and models the behavior. Every one of us can and will help any customer....
