Len was old school! What he learned about leadership was from his forty some years serving in the Marines and working at a Fortune 500 company. Therefore, I was not surprised when he informed me, “It’s not my job to be concerned about my employees’ happiness!” He...
What would our world be like if every day was Christmas? As you can imagine, we would all experience more Sharing Cooperation Peace and Harmony Courtesy and Kindness Smiles and Laughter Joy… and (something that everyone craves) Love – real love Sadly, this aspect of...
Employers cannot find employees and it will get worse before it gets better. The national restaurant trade group recently announced that their industry would need 500,000 more workers just to get “business back to normal.” Where these workers will come from, no one...
Share this article:Another method for engaging employees is to hold professionally facilitated town hall meetings and focus groups. These well-organized and timely sessions are designed to get employees to open up and more importantly to listen to messages you need...
Share this article: We are all in the information business and we are only as good as the products we supply to our customers and clients. Think about the last time you dined at a full-service restaurant. Recalling the person who waited on you, answer...
Share this article: Why trust is almost non-existent in the workplace. The issue of trust crops up in nearly every presentation I give on leadership. The leader’s concerns commonly are, “I feel like I cannot trust my employee,” or “My employee doesn’t seem to trust...
