Great Expectations

Issue: No one on the team wants to take responsibility. When people on your team defer taking on responsibility, it is a clear indication that you have failed to set expectations. Accountability only exists when the leader defines what behaviors are acceptable and...

Stick to the Plan

Wild Landing of Flight 1549 There is an outstanding story that held the attention of people for nearly a year, back in 2009. The story I am referring to is Flight 1549, the US Air jet that landed safely in the Hudson River. The February 23, 2009 issue of Newsweek...