Get Back on the Bus! Sources of Your Leadership Character
One particular morning a mother sees her 8-year-old son Ronnie off to school. Following their routine, she walks him to the bus stop where they wait patiently. The bus arrives. Ronnie gets on. His mother returns home to get ready for work. 15 minutes later the...
Gibbs’s Rules
One of my favorite TV programs is NCIS. The main character of the show is a retired Marine gunny by the name of Leroy Jethro Gibbs. “Gibbs,” as he likes to be called, is a man of conviction. In this highly rated drama of murder, detection, and high-tech forensics,...
Truth Decay
Prevent Truth Decay Before It Infects Your Organization Two meteorologists I know commented to me recently on a problem they shared. One said that after he provides a weather forecast on Seattle TV and radio, someone will ask him, “What is the weather REALLY...
Can Today’s Employees be Motivated?
One-size-fits-all does not work in clothes! Similarly, one-managing-style-fits-all does not benefit today’s multicultural workforce. You lead and manage people by helping them find meaning in their work and in your mission. If you do this well, you will have employees who stay and contribute more!
The Tears and Fears of this Pandemic are Unavoidable: Leaders Plan for It.
Can I borrow your imagination for a second? Pretend that you are driving through an intersection and you have the right of way. Out of nowhere, a driver runs through the red light and their car hits yours, on the passenger side. Assume that you are...
Where Will the New Leaders Come From?
The Need for More Good Leaders is Everywhere! Have you heard the stories of Kamaria Warren, Carson King, Brecken Hayes, Sasha Thomas, Jack Beason, or Dillon Eisman? You haven’t? You need to! These children represent our next generations (next gen) of leaders and these...
Gina Cotner of Athena Executive Services
Gina Cotner of Athena Executive Services Gina Cotner is the founder and CEO of Athena Executive Services, a firm that pairs virtual Executive Assistants around the United States with busy business owners, entrepreneurs and executives. Her team of high-caliber...
Job One is to Become a Leader!
Panera Bread is experiencing 100% employee turnover, annually! Panera is not alone; it is an alarming trend in the fast food space. Employee turnover is extremely high and likely getting worse until solutions are in place. Or until we have no more fast food places to...
Leadership Lessons from Summer Camp
Summer is a time for having fun. Summer is also a time of hard work. Does that sound incongruous? During summer, more often than not, Americans take bigger vacations. Friends and relatives come to visit us. We go to amusement parks, lakes, zoos, and museums. We hang...
Accountability Starts with Me!
Accountability is an extremely high standard, and this is why many people and organizations lack this quality. In this insightful article, an expert defines accountability for you, a quality essential for delivering quality customer service. You will discover some reasons why accountability is so seldom practiced and what you can do ensure that it is a standard for your organization.