by Ron Rael | Apr 6, 2017 | Blog, High Road Accountability and Ethics, High Road Cooperation and Unity
You can tell if a team has an attitude of interdependence by the following hallmarks. When your group is truly interdependent, every employee on the team adopts these attitudes and models the behavior. Every one of us can and will help any customer. We cover for the...
by Ron Rael | Jan 12, 2017 | Blog, High Road Accountability and Ethics, High Road Leadership
How people present themselves outside of work is a direct correlation to how they present themselves as “leaders” at work. A controller/CFO I shall refer to as “Beavis” showed up early as I was preparing the seminar room. Beavis immediately began...
by Ron Rael | Nov 2, 2016 | Blog, High Road Accountability and Ethics, High Road Cooperation and Unity, High Road Leadership
Issue: My employees prefer to spend time spreading rumors rather than working. You cannot get rid of the drama that people enjoy sharing in your workplace. However, you can control how and where they spend their time based on establishing metrics and expectations....
by Ron Rael | Sep 1, 2016 | Blog, High Road Accountability and Ethics, High Road Cooperation and Unity, High Road Leadership
Sales-oriented companies spend huge amounts of money to understand the thought process of customers and prospects. This meaningful data communicates how well or poorly they are satisfying the customer’s needs. The same rationale applies when engaging employees to...
by Ron Rael | Aug 16, 2016 | Blog, High Road Accountability and Ethics, High Road Cooperation and Unity, High Road Leadership
A company cannot operate without feedback. Feedback comes from both outside and inside the organization. External feedback arrives in the form of customer surveys, emails, phone calls, and comments about your company in the trade press and social media, and from...
by Ron Rael | Aug 9, 2016 | Blog, High Road Accountability and Ethics, High Road Cooperation and Unity, High Road Leadership
CEOs and all senior executives need employees to Keep them apprised about what is going on; Offer ideas and suggestions; Share their concerns; and Express their opinions. However, CEOs are frequently dismayed that employees are unwilling to engage in these behaviors....