by Ron Rael | Mar 28, 2019 | Blog, Culture, Employees
Accountability is an extremely high standard, and this is why many people and organizations lack this quality. In this insightful article, an expert defines accountability for you, a quality essential for delivering quality customer service. You will discover some reasons why accountability is so seldom practiced and what you can do ensure that it is a standard for your organization.
by Ron Rael | Jan 26, 2016 | Blog, High Road Accountability and Ethics, High Road Cooperation and Unity, High Road Leadership
Your Grapevine The grapevine will always exist in the workplace setting. Get used to it. Dealing with the grapevine is never easy. The quality and vibrancy of your firm’s grapevine is a byproduct of your culture. Why the Rumor Mill Exists Employees use the grapevine...
by Ron Rael | Jun 11, 2012 | High Road Accountability and Ethics, High Road Leadership
As a leader, you want employees to “color outside the lines.” This means that they are creative, open to new ideas, and think for themselves. As a leader you do not want employees to “cross the line.” This means the person does something that goes against the spirit...
